Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery time depends on your location. We ship islandwide in Sri Lanka, usually within 3–7 business days.
Please contact us immediately via WhatsApp or DM with your updated address.
Once your order ships, you’ll receive a tracking link via WhatsApp or email.
Currently, we focus on Sri Lanka delivery. International shipping is available on request—please contact us.
Yes, unless your order includes multiple products from different batches, in which case we’ll notify you.
You can request a change or cancellation before your order is shipped. Contact us as soon as possible.
Yes! Selected items are available for pre-order. Estimated delivery dates will be provided at checkout.
Account & Payments
Click the “Sign Up” button at the top-right corner and follow the instructions to create your Handlo Creation account.
No, we do not store any card information. Payments are processed securely.
All prices include applicable taxes.
Contact us via WhatsApp, Instagram DM, or email, and our team will assist you promptly.
Reach out immediately to update your address. If the order has already shipped, we’ll advise on the next steps.