Welcome to Handlo Creations. By accessing or using our website, services, or purchasing products, you agree to comply with these Terms and Conditions. Please read them carefully.
1. General
- These Terms and Conditions govern your use of Handlo Creations website, services, and products.
- By using our website, you accept these terms in full. If you disagree, please do not use the site.
2. Product Information
- All products are handmade, which may result in slight variations in color, size, or design.
- We strive to ensure product images and descriptions are accurate, but minor differences may occur.
- Prices and availability are subject to change without notice.
- Orders are confirmed once payment is successfully processed.
3. Payment
- Payments can be made via PayPal, MasterCard, Visa, or other approved payment methods.
- All payment information is processed securely; we do not store credit/debit card details.
- By making a payment, you confirm that you are authorized to use the payment method.
4. Shipping & Delivery
- We deliver islandwide within Sri Lanka; international shipping may be available upon request.
- Delivery times are estimated and may vary due to location, weather, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.
5. Cancellations and Returns
- Orders can be canceled before shipping by contacting us immediately.
- Due to the handmade nature of our products, returns are only accepted for damaged, defective, or incorrect items.
- Custom orders cannot be canceled or returned unless there is a manufacturing defect.
- Refunds, if applicable, will be processed after the product is received and inspected.
6. Intellectual Property
- All content on the Handlo Creation website, including text, images, logos, and designs, is the property of Handlo Creations and protected by copyright law.
- You may not reproduce, distribute, or use our content without written permission.
7. Limitation of Liability
- Handlo Creation is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
- By purchasing from us, you agree that liability is limited to the purchase price of the product.
8. Privacy
- Our Privacy Policy governs how we collect, use, and protect your personal information.
9. Governing Law
- These Terms and Conditions are governed by the laws of Sri Lanka.
- Any disputes will be resolved under the jurisdiction of Sri Lankan courts.
10. Changes to Terms
- We may update these Terms and Conditions from time to time.
- Changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have questions about these Terms and Conditions:
Handlo Creations
Email: handlocreation@gmail.com
Toll-Free: +94 71 094 4285 or +94 78 203 1288